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These Website Terms of Use apply to the website owned and operated by Ace Turtle Omni Pvt. Ltd. under the domain name (the Website).

Your use of the information, graphics, text, software and materials (Content) on the Website is governed by these Terms of Use. If you do not agree with these Terms of Use you should cease using the Website

The Website is operated in India and references to currency are in Indian rupees dollars unless otherwise specified.


Unless expressly stated otherwise, the Content does not:

  • Constitute an offer or inducement to enter into a legally binding contract or

  • Form part of the terms and conditions for our products and services.

While we strive to ensure that the Content on the Website is correct, we cannot guarantee that all of the Content is completely error-free. Please let us know if you notice any errors and we will seek to correct them. If you purchase goods that do not match the description we gave you, Your Consumer Rights (see below) may entitle you to a refund or repair or replacement of the goods.

Before taking or refraining from any action in reliance on the Content or this Website, you must make and rely on your own enquiries in relation to, and in the evaluation of, the Content including any information, predictions, opinions and statements contained in this Website.


By placing any order for goods in the manner described on the Website, you make an offer to purchase the goods for the price specified on that Website at the time you place the order (Offer). We may, in our sole and absolute discretion, accept or reject any Offer made by you for any reason, including, without limitation, the unavailability of the goods, an error in the price, or the goods description posted on the Website, or an error in your Offer.

We currently offer delivery services exclusively within India. However, we accept payments from most credit/debit cards issued internationally.

We are unable to make changes to your order once it has been placed.

If you’ve made a mistake with your order, you are welcome to return it to us once it has arrived for a refund. We offer free returns, within the terms of our Returns Policy. If you’ve made a mistake with your address, please contact Customer Service, we will make every effort with our courier partner to retrieve your order and update the address details. We can launch an investigation with our courier partner once the items are missing for more than 5 business days.


We use the Razor Pay Payment Gateway service for the secure processing of credit card transactions. We do not store or have access to your credit card details - they are transmitted directly and securely to Razor Pay Payment Gateway.

If you are considering sending us any other personal information through or other electronic means, please be aware that the information may be insecure in transit, particularly where no encryption is used (e.g. email, standard HTTP). We are subject to laws requiring us to protect the security of personal information once it comes into our possession.


While we use reasonable care and skill to ensure the Website is free from defects and harmful code, Internet services are subject to interruption, breakdown, viruses, delays, interception, interference and other errors involving communications networks, computer systems, servers, providers, computer equipment and software.

In relation to any device which you use to access the Website, we recommend that you obtain and maintain up-to-date virus, security and intrusion prevention and the scanning software that is specifically designed for all devices you use to access the Website.


You are responsible for all of your activity in connection with accessing the Website. Any fraudulent, abusive, or otherwise illegal activity may be grounds for termination of your access to the Website.

If we issue you with a password that permits you to access certain parts of this Website, you are solely responsible for any use of the Website through such access, whether authorized or not.

You agree that you will not, (either yourself or through any third party):

  • Use any device, software, process or routine to interfere or attempt to interfere with the proper working of the Website or any transaction or process being conducted on or through the Website.

  • Take any action that imposes an unreasonable or disproportionately large load on the infrastructure of or bandwidth connecting to the Website

  • Take any action that could damage, disable, overburden, or impair the Website or interfere with any other party's use and enjoyment of the Website or

  • Transmit, distribute, introduce or otherwise make available in any manner through the Website any computer virus, keyloggers, spyware, worms, Trojan horses, timebombs or other malicious or harmful programming (collectively, "Viruses").

  • Use the Websites in connection with requesting, harvesting, obtaining or storing any personal information, passwords, account information or other information about other users of the Website or

  • Use any data mining, robots, or similar data gathering and extracting tools in connection with the Website.

You must comply with all applicable local, state, national and international laws and regulations that relate to your use of or activities on this Website. We reserve the right to report potentially criminal activity to appropriate law enforcement agencies.

The company reserves the right to retain any amounts paid to it in pursuance of a transaction, if the company finds, in its reasonable opinion, that such transaction(s) is or could be fraudulent.


We may permit you to place Content on the Website (including posting messages, uploading files, inputting data or engaging in any other form of communication). By submitting Content for potential inclusion on the Website, you grant us an irrevocable, perpetual, royalty-free, non-exclusive, worldwide license to do the following with respect to the Content:

  • Use, reproduce, modify, sublicense, redistribute, adapt, transmit, publish, broadcast and display the Content and create derivative works from the Content and

  • Sublicense any of those rights to third parties.

You acknowledge that Content that you send to, or attempt to include on the Website, may not reach or be correctly displayed on that Website for a variety of reasons including but not limited to mechanical, software, computer, telecommunications or electronic failure.

You must not send any Content or links for inclusion on the Website in any way whatsoever:

  • Is fraudulent, misleading or deceptive (including impersonating another person or misrepresenting a connection with another person or entity).

  • Infringes any third party’s copyright, patent, trademark, trade secret or other intellectual property rights or proprietary rights or rights of publicity or privacy

  • Violates any law, statute or regulation, or constitutes, or encourages conduct that would constitute a criminal offense (including prohibitions on spam messages).

  • Is defamatory, libellous, unlawfully threatening or unlawfully harassing.

  • Is harmful, threatening, abusive, hateful, offensive, discriminatory, defamatory, obscene, vulgar, pornographic, profane or indecent..

  • Promotes, directly or indirectly, the use or supply of tobacco products or promotes pharmaceutical therapeutic goods not approved for sale in India.

  • Impinges on any other user’s use or enjoyment of the Website.

  • Seeks to exploit or harm children by exposing them to inappropriate content, asking for personally identifiable details or otherwise.

Any Content that you send to, or attempt to include in the Website may be made publicly available to all users of the Website, and may be indexed and cached by search engines. We may or may not monitor and review user Content.


The Website may contain links to third party websites. Our inclusion of these links is not intended to indicate that we sponsor or endorse the operators or Content of linked websites.


We reserve the right, without notice and in our sole and absolute discretion, to discontinue, suspend or terminate any service offered by or through this Website as well as this Website at any time. All provisions of these Terms of Use which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, disclaimers, indemnities and limitations of liability.


Nothing in these Terms of Use is intended to exclude, restrict or modify Your Consumer Rights. If a jurisdiction allows liability to be limited but not excluded, our total liability is limited to the maximum extent possible. For example, where lawful we limit our liability to doing any one or more of the following (at our election):

  • Resupplying goods or services to you or supplying equivalent goods.

  • Repairing the goods or

  • Paying to have the goods or services resupplied or goods repaired.

You must notify us without delay of any loss you suffer in connection with this Website or the Content and take all other reasonable steps to minimise your loss.

Subject to Your Consumer Rights, we are not liable:

  • For any loss that was not reasonably foreseeable to you and us at the time you first used this Website.

  • For any business-related loss including loss of revenue, profits, contracts, anticipated savings, data, goodwill, opportunity, reputation or productivity.

  • To the extent that your loss was contributed to by your negligence or breach or any other matter outside our reasonable control (e.g. industrial action or third party equipment, networks, viruses or malware) and

  • Any loss to the extent contributed to by your negligence or breach.


Copyright in the Content on this Website is owned or licensed by us, unless indicated otherwise. Except where necessary for viewing the Content on this website or your browser, or as permitted despite these Terms of Use under the Copyright Act 1968 (Cth) or other applicable laws, no Content on this Website may be reproduced, adapted, uploaded to a third party, linked to, framed, performed in public, distributed or transmitted in any form by any process without the prior written consent of us or our licensor(s) (as appropriate).

Trademarks used on this Website are licensed by us. You must not use trademarks on this Website except as authorized by the owner or by law. Nothing contained on any of the Websites grants or should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademarks without our written permission or the written permission of the third party owner.

Brand Trend Wizard (OPC) Private Limited is the authorized seller for Toysrus India.


Access to and use of the Website is made available only to people who can form legally binding agreements under applicable law. The Website is intended for a general audience and is not intended to be used by minor children. Children accessing the Website should obtain the permission and assistance of a parent or legal guardian. If you allow your minor child or a child for whom you are a legal guardian (a "Minor"), to access the Websites, you will be solely responsible for:

(i) the online conduct of the Minor;

(ii) monitoring the Minor's access to and use of the Website; and

(iii) the consequences of any use of the Website by the Minor.

(iv) any content posted by the Minor.


We will, from time-to-time, make available to you offers & discounts in the form of a Promo Code or Special Pricing related to your Account with us. These are subject to the terms & conditions communicated to you when the offer is made available. All offers and promotions are at Toys“R”Us’s sole discretion and are subject to variation or withdrawal without notice.


Toys”R”Us – Gift Card Terms and Conditions

  1. This is a Toys”R”us Gift Voucher (“GC”) issued by Ace Turtle Omni Private Limited (“Company”), a private limited company incorporated under the laws of India authorised to issue the Gc.
  2. The GC shall only be accepted for the purchase of eligible products at official Toys”R”Us outlets, subject to the terms and conditions herein.
  3. The GC will expire within 1 year from the date of activation. The GC cannot be revalidated once expired or cancelled under any situation.
  4. The holder of the GC is deemed to be the beneficiary of the GC. The GC can only be used by a single beneficiary for a single bill.
  5. The Company or its affiliates will not be responsible if a GC is lost, stolen, destroyed or used without permission.
  6. No refund or credit note for the unused amount of the GC will be given.
  7. The GC cannot be used in conjunction with other existing offers in Toys”R”Us outlets unless otherwise communicated by the Company.
  8. The GC cannot be redeemed on specific block out dates as may be intimated / updated by Company from time to time. The Company may add or delete any date(s) / period(s) in its sole discretion without any liability.
  9. The Company shall make full efforts to accept the GC, but on account of any technical, administrative reasons or any reason beyond the control of the Company, the GC may not be accepted, and the Company shall have no liability for the same.
  10. The Company reserves the right to revise the terms and conditions of the GC at its sole discretion without any notice or liability.
  11. If a product purchased sing the GC is returned and refund requested, the amount refunded will be the total order amount minus the value amount of the GC. It is clarified that if the cancellation/refund is initiated within the validity period of the GC then the GC will be re-activated and may be used again.
  12. Any dispute relating to the GC should be referred to the Company and the decision of the Company shall be final. In case of any legal disputes, the courts of Bengaluru shall have exclusive jurisdiction.
  13. In no event shall the liability of the Company or its affiliates for any claims exceed the monetary value of the GC in dispute.
  14. For any queries in relation to the GC please contact us at-



We may at any time vary the ongoing Terms of Use by publishing the varied Terms of Use on the Website. You accept that by doing this, we have provided you with sufficient notice of the variation. Use of the Website and the Content at any time is governed by the current Terms of Use on the Website at that time.


The parties hereto agree that the Courts at the Bangalore Urban District shall have exclusive jurisdiction and the parties specifically agree to exclude the jurisdiction of any other court.

Ace Turtle Omni Pvt. Ltd. 

Last updated – 15/04/2021